Privacy Policy

At ClitonCoffee.com, operated by HYGGO PTY LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact our support team.

1. Information We Collect

We collect personal information necessary to process your orders and improve our services, including:

Name, email address, phone number, and shipping/billing addresses
Payment details (processed securely by third-party gateways)
Account login information if you register an account
Order history and product preferences
Browser information, IP address, and usage data for analytics

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Processing and delivering your order
Providing customer service and support
Sending order confirmations and tracking updates
Improving website performance, products, and customer experience
Sending marketing communications (only with your consent)

3. Payment Security

We never store your full payment information. All transactions are processed through PCI DSS–compliant, encrypted payment gateways such as Visa, Mastercard, American Express, PayPal, Afterpay, and Klarna. These providers use secure encryption to protect your data during transmission.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember preferences, and analyse website performance. For more information, please review our Cookies Policy.

5. Data Sharing

We do not sell or rent your personal information. However, we may share limited data with trusted third-party partners who assist with:

Order fulfilment
Payment processing
Website analytics
Customer support

All partners operate under strict confidentiality and data-protection agreements.

6. Data Storage & Retention

Your personal data is stored securely and retained only as long as necessary to fulfil the purposes described in this policy or comply with legal requirements. We use encrypted servers and restricted access to protect your information.

7. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for marketing communications
Request a copy of the data we hold about you

To make a request, contact us at [email protected].

8. Marketing Emails

If you subscribe to our newsletter, you may receive updates about new products or promotions. You can unsubscribe at any time using the link included in each email.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or technology. Updated versions will be posted on this page with a revised effective date.