Frequently Asked Questions

Welcome to the ClitonCoffee.com FAQ page. Here you’ll find answers to common questions about ordering, payments, shipping, returns, and customer support. If you need further assistance, please contact our support team.

Ordering & Payment

How do I place an order?

Browse our range of portable electric coffee machines, add your selected items to the cart, and proceed to the checkout. Enter your shipping details, choose a payment method, and confirm your order.

What payment methods do you accept?

Visa, Mastercard, American Express
PayPal
Afterpay
Klarna

Is my payment secure?

Yes. All payments are processed through SSL-encrypted and PCI DSS-compliant payment gateways. Your card details are never stored on our servers.

Can I modify or cancel my order?

You may modify or cancel your order within 12 hours of purchase. After this period, your order may already be in processing and changes may not be possible.

Products & Quality

Are all products new?

Yes. All coffee machines sold on ClitonCoffee.com are brand new and covered by our standard warranty.

Where are your products made?

Our portable coffee machines are sourced from certified manufacturers to ensure excellent quality and performance. Country of origin and key specifications are listed on each product page.

What if my product doesn’t match the description?

If the received item differs from the product description, you are eligible for a return or refund. Please contact us within 14 days of delivery to start a return.

Shipping & Delivery

Do you offer free shipping?

Yes. We offer Free Shipping to the USA, Australia, New Zealand, and the UK on all orders.

How long does delivery take?

Orders are typically dispatched within 1–2 business days. Delivery times vary by destination:

USA: 7–12 business days
Australia: 5–10 business days
New Zealand: 7–12 business days
UK: 7–12 business days

Are taxes included in the price?

No. Product prices on our website do not include country taxes, import duties, or customs fees. These may vary depending on your location and local regulations.